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Experience
One size does not fit all in the configuration software market - although our solutions are very flexible, there are a small percentage of situations where the client's needs or problems are so unique that
a generic solution can not address all the aspects. While some competitors will bend the client's need to their product offering, our answer in this situation is to develop a custom application for that client using the experience of our development team, which includes individuals who built custom configuration solutions as early as 15 years ago, solutions which are still in daily use today.
Unique Requirements
Customization can be as simple as a different interface to gather the configuration data and in other situations where the client need is more sophisticated, additional programs provide specific functionality. A recent example of the latter is a drawing tool which will be used by sales people to specify installation requirements, produce installation drawings and use the rules engine to constrain what can be done within the drawing tool and generate BOM's; this automation frees up the engineering department, which was previously involved at every stage.
Designing the answer to your issues
Our developers will be involved from the outset to gain a clear picture of what you need and what has led you to conclude that a generic solution will not address your requirements in a satisfactory way. Identifying what that is gets to the core of what your custom solution should look like.
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